This is a list of books recommended for more insight on listening and speaking skills –
Dr. Ralph G. Nichols
LISTENING LEADERS
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Dale Garnegie
How to Win Friends & Influence People
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John C. Maxwell
Everyone Communicates Few Connect
John C. Maxwell says if you want to succeed, you must learn how to connect with people. Anyone can learn how to make every communication an opportunity for a powerful connection. Maxwell shares his fine principles and five practices to develop the crucial skill of connecting.